Terms and Conditions

These Terms and Conditions (“Terms”) are a binding agreement between you and Laudes LLC, a Utah limited liability company and the operator of the Eglerio service (“Eglerio,” “we,” “us,” or “our”), governing your access to and use of Eglerio websites, public verification pages, accounts, application programming interfaces, embeds, share assets, and related services (collectively, the “Service”). You accept these Terms when you affirmatively agree through a Service clickwrap, an authorized marketplace acceptance flow, a signed or incorporated order, or another conspicuous acceptance process. If you only view a public page without affirmatively accepting, Eglerio does not treat that visit alone as evidence that you accepted these Terms. If you do not agree, do not create an account, install or use the managed package, submit content, or use non-public Service features.

You must be at least 18 years old, have reached the age of legal majority where you live, and be legally able to enter this agreement. The Service is intended for businesses and working professionals and is not directed to children under 13.

If you affirmatively accept an organization agreement or these Terms on behalf of an employer or other organization, you represent that you are authorized to bind that organization. “You” then includes both you and that organization for that organizational use. An individual sign-in, work-email domain, achievement record, or use of an individual feature does not by itself bind the individual's employer. If you are not authorized, you may use only features made available to you in your individual capacity.

Eglerio receives limited recognition information from authorized organizations, creates verification records, and provides public or restricted achievement, profile, company, embed, account, and sharing features. The Service may also help authorized users create share media or publish selected content through a connected third-party service.

Eglerio is designed to verify narrow achievement facts approved by the issuer. Unless a record expressly says otherwise, it does not verify every underlying transaction; adjust for territory, quota difficulty, account allocation, opportunity splits, owner changes, lead source, compensation, or other contextual factors; or determine a person’s overall talent, employability, trustworthiness, or future performance.

We may offer beta, preview, or experimental features. Those features may be changed or discontinued and are provided for evaluation unless we state otherwise in writing.

A subscription, order form, data processing agreement, marketplace offer and end-user license agreement, partner agreement, or other written agreement with Eglerio may contain additional terms. For the organization covered by that agreement, its accepted or signed terms control to the extent they conflict with these Terms. Customer administrators are responsible for configuring recognition programs, permissions, publication controls, and authorized users in accordance with their agreement and applicable law.

Business customers and issuers are responsible for having a lawful basis and all required notices, permissions, and approvals to provide professional and achievement information to Eglerio; for the accuracy of information they submit; for handling employment-record obligations that apply to them; and for promptly submitting corrections, disputes, revocations, and access changes.

If an authorized organization accepts these Terms through a Salesforce or other authorized marketplace offer, these Terms also serve as the end-user license agreement for that offer. Subject to applicable fees, the marketplace entitlement, and compliance with these Terms, Eglerio grants that organization during its subscription a limited, non-exclusive, non-transferable, non-sublicensable right to install and use the managed package in the Salesforce organizations and for the users or usage limits identified in the offer, solely for its internal business operations. The organization remains responsible for its authorized users and must maintain its own Salesforce agreement, compatible edition, licenses, configuration, and administrator access.

Fees, subscription length, renewal, authorized use, cancellation, and any refund right are those shown in the accepted marketplace offer or order. Unless that offer or applicable law states otherwise, fees are non-cancellable and non-refundable, taxes are additional, and no service level, credit, or support response time applies unless expressly stated in an accepted order. Amounts collected by an authorized marketplace are fees paid for the Service.

The Service is not a payroll system, source CRM, human-resources information system, consumer reporting agency, or employment-screening service. Customers must not use the Service or its records as a consumer report, background check, or to make or materially support a decision about employment, promotion, retention, compensation, credit, housing, insurance, education, or another regulated eligibility decision.

You must provide accurate information, use only an account or activation code you are authorized to use, and keep one-time links, tokens, sessions, and connected-service credentials confidential. You may not share an account in a way that defeats role, organization, or licensing restrictions.

You are responsible for activity under your account to the extent permitted by law. Notify support@laudes.app promptly if you suspect unauthorized access, a leaked token, an incorrect organization association, or misuse of a public record. We may require reauthentication, revoke a session, restrict an integration, or suspend access when reasonably necessary to protect the Service or its users.

“Customer Content” means information, text, branding, logos, links, program configuration, achievement data, and other materials that you or an authorized organization provides to the Service. As between you and Eglerio, you retain ownership of Customer Content you own.

You grant Eglerio a worldwide, non-exclusive, royalty-free license to host, copy, process, format, display, transmit, and create technical derivatives of Customer Content only as reasonably necessary to provide, secure, support, and maintain the Service; honor publication and sharing choices; comply with law; and enforce our agreements. Eglerio may use Customer Content for general product improvement only after it is aggregated or de-identified so it cannot reasonably identify an organization or individual, or with separate authorization. The license continues for retained backups, audit records, and revoked or superseded verification status only as reasonably necessary for those purposes.

You represent that you have the rights and permissions needed for Customer Content and its requested use, including names, photographs, company marks, achievement facts, and public distribution. Do not submit confidential CRM data or personal information that the Service does not request.

Public verification links are meant to be viewed and shared. Subject to these Terms, you may link to a public page and use Eglerio-provided share assets for truthful personal or professional communication about the displayed record. That permission ends when the record or asset is revoked, made private, or used misleadingly.

You may not, and may not help anyone else to:

• use the Service or Customer Content unlawfully, deceptively, or without authorization;
• forge, alter, obscure, falsely claim, or misrepresent an achievement, issuer, status, verification link, signature, share asset, or source;
• scrape, crawl, harvest, enumerate, or mass-download profiles, achievements, identifiers, or company records except through an expressly authorized API and within its documented limits;
• build a hidden candidate dossier, data-broker product, consumer report, people-search index, or automated employment-ranking system from the Service;
• infer protected traits, exact compensation, exact revenue, customer identity, or other information the Service intentionally withholds;
• discriminate, make a legally significant automated decision, or use a record as the sole basis for employment, credit, housing, insurance, or similar eligibility;
• probe, scan, test, bypass, or interfere with security, authentication, authorization, rate limits, technical restrictions, or Service operation;
• introduce malware, harmful code, excessive traffic, or automated requests that burden or disrupt the Service;
• reverse engineer or attempt to extract source code except to the limited extent that applicable law prohibits this restriction;
• remove legal, attribution, trademark, copyright, verification, or status notices; or
• use the Service to send spam, infringe intellectual property or privacy rights, harass another person, or facilitate fraud.

Reasonable manual viewing, ordinary search-engine indexing that honors our technical controls, and accessibility technology used by an individual to access the Service are not prohibited by this section.

The Service may interoperate with Salesforce, LinkedIn, email providers, customer-selected systems, marketplaces, and other third-party services. Your use of a third-party service is governed by its own agreement and privacy policy. Eglerio does not control and is not responsible for a third party’s content, availability, security, or independent processing.

Connecting or sharing through a third party authorizes Eglerio to exchange the information needed to complete your request. You are responsible for the permissions and audience you choose there. Disconnecting a third party from Eglerio does not remove content already posted to that third party.

Our Privacy Policy explains how we handle personal information. It is incorporated into these Terms by reference where permitted by law.

Eglerio aims to make the Service usable by people with disabilities. Review our Accessibility Statement to report a barrier or request reasonable assistance or an alternative format. If an online step is inaccessible, contact us and we will work with you on an effective alternative. Nothing in these Terms waives a right or remedy that cannot lawfully be waived.

The Service, including its software, design, documentation, branding, compilation, and Eglerio-created content, is owned by Eglerio or its licensors and is protected by intellectual-property and other laws. Except for the limited rights expressly granted in these Terms or another agreement, no right or license is granted. Subject to these Terms and applicable documentation, Eglerio grants an individual professional a limited, non-exclusive, non-transferable, non-sublicensable right during the applicable term to access and use the personal professional features expressly supported by the Service. An organization's right to install or use the Eglerio managed package exists only under these Terms when accepted through an authorized marketplace offer, a separately accepted package EULA, or a signed order or business agreement, including its subscription and license limits. No managed-package license arises merely from viewing a public page or possessing an installation URL.

“Eglerio,” the Eglerio shield, and related marks are Eglerio marks. Salesforce, LinkedIn, and other third-party names and marks belong to their respective owners. References to them do not imply sponsorship or endorsement beyond an expressly stated integration or relationship.

If you provide feedback, you grant Eglerio a perpetual, worldwide, irrevocable, royalty-free right to use it without restriction or compensation, provided we do not publicly identify you as its source without permission.

We may update, add, or remove Service features and may suspend or terminate access when reasonably necessary for security, legal compliance, nonpayment, breach, customer instruction, discontinuation, or protection of users and the Service. Where practicable and required, we will provide notice and an opportunity to cure.

You may stop using the Service at any time. Account closure does not automatically erase information that must be retained for public verification status, a customer’s instructions, security, legal compliance, backups, or a dispute. The Privacy Policy explains available deletion and correction rights.

We may revise these Terms. We will post the revised version and update its date, and we will provide additional notice when required. Changes apply prospectively. If you do not agree to a material revision, you must stop using the affected Service. An existing signed business agreement controls its own amendment process.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” EGLERIO DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND ERROR-FREE OR SECURE OPERATION.

We do not warrant that issuer-provided information is complete or that a third party will accept, display, or continue to host a record or share asset. We do not guarantee employment, promotion, compensation, sales performance, social engagement, or any other outcome. Some jurisdictions do not allow certain warranty exclusions, so those exclusions apply only to the extent permitted.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EGLERIO AND ITS AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID OR PAYABLE FOR THE AFFECTED SERVICE UNDER THE APPLICABLE ORDER, SUBSCRIPTION, OR MARKETPLACE TRANSACTION DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, WHETHER COLLECTED BY EGLERIO OR AN AUTHORIZED MARKETPLACE OR RESELLER, OR (B) US $100.

These limits do not apply to liability that cannot lawfully be limited or excluded. A signed business agreement may state different limits for its customer.

If you use the Service on behalf of an organization, that organization will defend, indemnify, and hold harmless Eglerio and its affiliates, members, managers, officers, employees, and agents from third-party claims, damages, losses, liabilities, costs, and reasonable legal fees arising from its Customer Content, recognition program, unlawful or unauthorized instructions, or material breach of these Terms. This organizational obligation does not apply personally to an employee or professional who uses only features made available in an individual capacity and does not purport to bind or act for the organization.

Eglerio will give reasonably prompt notice of an indemnified claim and reasonable cooperation at the organization’s expense. The organization may control the defense with qualified counsel, but it may not settle a claim in a way that admits fault by, imposes payment or non-monetary obligations on, or restricts Eglerio without Eglerio’s prior written consent, which will not be unreasonably withheld. Eglerio may participate with counsel at its own expense. These obligations do not apply to the extent a claim results from Eglerio’s own breach, gross negligence, or willful misconduct, or where law prohibits the obligation. A signed business agreement may replace this section.

Before filing a formal claim, you and Eglerio agree to make a good-faith effort to resolve the dispute. Send a written description to support@laudes.app and allow 30 days for a response, unless immediate action is reasonably necessary to prevent harm or preserve a legal right.

A signed order form or other business agreement controls its governing law, forum, and dispute process. Otherwise, these Terms and disputes arising out of or relating to them or the Service are governed by Utah law, without regard to its conflict-of-law rules and without limiting mandatory rights that cannot lawfully be waived. Subject to those mandatory rights, you and Eglerio consent to exclusive jurisdiction and venue in the state courts located in Salt Lake County, Utah, or the United States District Court for the District of Utah when it has subject matter jurisdiction. Either party may seek relief in a court with jurisdiction to protect intellectual-property or confidentiality rights or prevent imminent harm, and an eligible party may bring an individual claim in small-claims court. These Terms do not require individual arbitration or waive participation in a class action unless you separately agree to such a provision in writing.

These Terms, the Privacy Policy, and any applicable signed agreement are the entire agreement about their subject matter. If a provision is unenforceable, it will be modified only to the minimum extent necessary and the remaining provisions will remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; Eglerio may assign them in connection with a reorganization, financing, merger, acquisition, or sale of assets. Sections that by their nature should survive termination will survive.

Electronic communications and notices satisfy written-notice requirements to the extent permitted by law. Headings are for convenience only. “Including” means “including without limitation.”

Questions or legal notices about these Terms may be sent to Laudes LLC at support@laudes.app.